Microsoft 365 for frontline workers

Redesigned and launched Microsoft 365 for Frontline Workers, a unified platform for learning and help documents, by conducting card sorting research and creating the information architecture,  improved the availability and accessibility of, and finally secured the MVP release in a month's time with an increased 56% of the click rate in a quarter.

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My Role | User Research, Prototyping, UX Design

Stakeholders | 2 PMs, 2 UX Writers, 1 Design Manager

Timeline | Jun-Aug 2022 10 Weeks

Type | Card sorting research and IA redesign

Tools | Figma, UserTesting.com, Figjam

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